Help · Support

Ask the oath

Everything you need to know about sizing, shipping, returns, and the gear. Still unsure? Write to us.

01

Ordering

Add your size to cart and complete checkout. You'll get a confirmation email within minutes. If it doesn't arrive, check spam or contact us.
Visa, Mastercard, American Express, Vipps, Shop Pay, and Apple Pay. All transactions are secured via Shopify's encrypted checkout.
Contact us as soon as possible via the contact page or WhatsApp — we'll do our best to help before the order ships.
02

Shipping

Orders are typically dispatched within 1–2 weeks. You'll receive a tracking link by email once your order has shipped.
Yes — free shipping on all orders over 900 NOK. Standard shipping rates apply to orders below this threshold.
Yes — once your order has shipped you will receive an email with your tracking number. If you haven't received it within 2 weeks of ordering, please contact us.
03

Returns

We accept returns within 30 days of delivery. Items must be unused, unwashed, and in their original condition with all tags attached.
Contact us through the contact page or reach us on WhatsApp to initiate your return. Please include your order number and the reason for the return.
Yes. If you need a different size, contact us within 30 days of delivery. Exchanges are subject to stock availability.
04

Sizing & fit

Our tees and hoodies are oversized by design. If you want a more standard fit, size down one. Stringers run true to size. Our model (186 cm / 100 kg) wears XL.
Size guides are linked on every product page, under the size selector. Measurements are in cm and based on the garment flat.
For the full oversized silhouette, go up. For a cleaner, fitted look, go down. When in doubt, write us with your height and weight — we'll recommend.
05

Care & materials

Machine wash cold (30°C), inside out. Do not tumble dry. Hang or lay flat to dry to preserve the shape and print. Do not iron directly on any graphics.
Our tees and stringers are a 210 gsm blend: 73% cotton, 18% lyocell, 9% spandex. Built for durability, drape, and movement — session after session.
Designed in Trondheim, Norway.
06

Drops & availability

Yes. Every drop is produced in limited quantities. Once a size sells out, we don't always restock — it's part of the oath.
Follow us on Instagram and TikTok (@shadowoaths) or join the newsletter at the bottom of the page — early access, no noise.
We run limited drops, so not every item will be restocked. Follow us on Instagram and TikTok (@shadowoaths) to be the first to know about new releases.

Still have questions?

Send us a message — we reply within 24 hours.

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